Purpose – This paper aims to focus on the use of a formal student volunteer program to offset budgetary shortfalls as well as provide opportunities for student learning. Design/methodology/approach – The paper builds the case by citing findings from case studies in the field. Findings – This paper concludes that a formal strategic program along with identified learning outcomes for the student volunteers will be of benefit to both parties. Originality/value – The paper is the foundation for the development of the author's own formal program
