Al applications are tackling economic and social challenges facing developing countries. Economically speaking, Al possesses unique mechanisms that allow it to have signi[...]

We identify managerial challenges and opportunities faced by business process outsourcing (BPO) firms in India by interviewing 28 executives in lower (n = 10), middle (n [...]

Global outsourcing of IT and IT-enabled services (ITES) has now become an accepted corporate strategy of a vast majority of firms around the world. The functions being of[...]

In recent years, information systems (IS) outsourcing is increasing in business organizations as a way to govern their IS operations. Burgeoning IS costs, lack of IS orga[...]

Background: The return on investment for information technology (IT) has been the subject of much debate throughout the history of management information systems research[...]

Healthcare Information Technology (HIT) is a relatively new phenomenon and refers to the use of computer applications to store, process, and use clinical, administrative,[...]

Brazil has expressed an intention to compete with India in offshoring. This paper examines the outsourcing industry in Brazil. First, we analyze how Brazil's well-develop[...]

The key focus of this article is to provide an understanding about the complexities involved in global IT outsourcing and the management initiatives needed for the succes[...]

In this paper, we review decision support models for the design of global supply chains, and assess the fit between the research literature in this area and the practical[...]

Purpose– Industrialized world-based healthcare providers are increasingly off-shoring low-end healthcare services such as medical transcription, billing and insurance cla[...]

Micro and macro level impacts of offshore outsourcing are far from clear. Thus there are some well-founded rationales for and against offshore outsourcing as well as a nu[...]

In recent years the phrase "China Price" has scared American manufacturers, who are often pressured to match the low prices of Chinese imports. But now the China Price is[...]

Offshore information technology outsourcing is a popular strategic choice for businesses today. Firms are increasingly outsourcing their complex information technology-ba[...]

Purpose – The issue of offshore outsourcing of healthcare services is a critical but little-examined problem in healthcare research. The purpose of this study is to contr[...]

The offshoring industry in the developing world is rapidly moving into a higher gear. It started with relatively low-end works such as back-office support, customer servi[...]

The outsourcing of American manufacturing to the international sector historically utilizes supply chain/logistics analysis (lowest-cost supplier and transportation netwo[...]

This paper studies an outsourcing problem where two service providers (suppliers) compete for the service contract from a client. The suppliers face uncertain cost for pr[...]

We analyzed the effect of the level of low asset specificity IT outsourcing on firm-level financial performance. We used transaction cost economics (TCE) as the theoretic[...]

Outsourcing of labor, especially in area of the Information Technology (IT) sector, has grown rapidly in recent years. This article further defines what is meant by outso[...]

Country image refers to the holistic image that consumers harbor toward a particular country. Traditionally, one brand was thought to possess a single country image; an I[...]

While much research has focused on information technology (IT) outsourcing, little research has concentrated on how a vendor's offerings fit into the strategic vision of [...]

The IT outsourcing, industry landscape is dotted with broken contracts - results of unsuccessful client-vendor (C-V) partnerships. Approximately 78% C-V partnerships fail[...]

An important difference between family and nonfamily firms, and among different types of family firms, is in the way they make outsourcing decisions and thereby define th[...]